Moving Target

Yesterday I planned to go to Nordstrom’s, not so much for the event, but because I had some time, a rarity on a Sunday.

I should have taken it as a sign from the full parking lot that it might be crowded.

Yes, it was.

And then, one of the most irritating things in retail.

The counters had been moved around.  Kiehl’s had been moved from the center in front of the escalators, and had been replaced by Mario Bedescu, Erno Laslo, et al. You know, the lines that have a few specialty or cult products but are probably actually being given a last gasp before the store shows them the door.

And the counters were very crowded with people wanting to experience the event and the “new” offers.  I went by Bobbi Brown three times to sample her new BB cream-felt it on my hand, great texture.  At Clinique the rep had her hands full doing a makeover.

I finally found Kiehl’s which had been crowded onto half a counter.

This is my beef with Nordstrom’s they just don’t have enough reps at any given time.  You can roll a bowling ball through on some days, and even on a day projected to be busy weekend, there still aren’t enough reps.

Go to Macy’s and there are plenty of reps – but also a bunch of floaters – who can ring you up if you know what you want.  Or Neiman’s is usually staffed with someone who knows the line, but who are, like Sephora, driven by sales goals.  I get that it’s all about the sales, but consultative selling will when out over being pushed anyway.

I’m just not that easily convinced to buy a product just because someone says so. I guess that’s why buying color is challenging, unless if the rep actually gives a rip and is trying to get you the right color foundation, lip or eye selection.

Anyway-I like having things stay in the same place so I don’t have to wander around.

Don’t you?

k

GWPs! GWPs! GWPs!

Nothing ignites a little sparkle in my eye and a  skip in my step than a GWP, or gift with purchase.  I just love getting a little something extra when I buy something-something for nothing these days is great!

 

Lately, it seems like our Honolulu stores, Neiman Marcus and Nordstroms time their beauty events very close together.

For example, Neiman Marcus and Nordstrom had their events only weeks apart.  Once NM announced the presale for their event, Nordstrom came out and brought out an amazing bag of treats! For a purchase of $125,  I’ll try to remember the highlights, Laura Mercier Baked Eye Color, travel size foundation brush, full size Clarins Body Firm, Coach perfume, somebody’s mascara and I forgot the rest.  I was in the store buying my bf his Clinique Super Defense in quantity, plus some Clarin’s spf 40, so made the $125 easily.

I think I ended up getting the NM bag of treats as well.

Recently, I waited around for two weeks to buy Lancome primer so I could get the gift–cute little pink bag, lip gloss, mascara primer, Visionaire, Genefique and moisturizer – I picked Renergie.  That was at Macy’s.

I really depend on the counter reps to let me know the events are coming up because so far,  all three stores, for the most part, don’t send me the info. Or it comes after the fact.  Though the really on the ball ones get my phone or email and let me know way in advance – yay!!

This past Christmas holiday I was able to SuperSize some gifts with the great GWPs at Nordstroms.  They by far, online, had the very best product offers and incentives to buy.  I  got Kiehl’s and L’Occitane’ gifts and their accompanying GWPs.  Plus they threw in a men’s top bag of treats which I gave to my Dad.

Yay!

k